Returns and Exchanges

Returns

You may return any item purchased at P&S Country Crafts L.L C. within 30 days of the delivery date. We accept all returns as long as they are in original condition. Purchaser will pay the return shipping costs for all returns.

We will credit you in the same manner as your original payment within 2 weeks of receiving the returned item. You will be credited the amount you paid for the product plus shipping if your return was because the product (a) is defective (b) is incorrect. You will not be credited any shipping charges if the return was made for any other reason.

Exchanges

P&S Country Crafts offers a 60 day exchange for the following items: (a) bat house (b) bird house (c) bird feeder (d) bird house mounting kit (e) bat house mounting kit (f) squirrel baffle (g) seed scoop (h) wood turned items. Any item not listed will not qualify for an exchange and can only be returned (see above for return information). We accept all exchanges as long as they are in original condition.

We will pay the to-and-from shipping costs if the product is (a) defective (b) incorrect. If the item is exchanged for any other reason you (the customer) will be responsible for the to-and-from shipping amount.

60 Day Limited Exchange Policy

We also offer a limited 60 day exchange policy beginning from the date of delivery for the following items: (a) bat house (b) bird house (c) bird feeder. Any item not listed must be exchanged within 30 days of the delivery date (see above for details regarding 30 days exchanges).

P&S Country Crafts will not pay for any shipping costs of any item if the request is made more than 30 days after the purchase date (this includes (a) bat house (b) bird house (c) bird feeder).

For further questions regarding our return policy please contact us.